Advice has to be documented, every time
Advisers need a complete record of what the client said about goals, risk and knowledge. Notes written afterwards are incomplete and take time away from clients.
AI notetaker for banks, private banking and wealth management: Document every client meeting and committee without losing control of the data.
Caven records advisory meetings, credit committees and internal sessions without a bot, and turns them into notes your compliance team can work with. Processed in the EU or inside your own infrastructure.
We take your data seriously
Your meetings are no one else's business.
Data stays in the EU- No bot joins your call
- ISO 27001 and GDPR
- No training on your data
In short
Which AI notetaker can banks and wealth managers use?
Caven is an AI notetaker for banks, private banks and wealth managers that keeps client conversations in the EU or inside the bank’s own infrastructure. It records client meetings, credit committees and internal sessions without a bot, and can run in the bank’s own cloud account or on-premise to keep the vendor and outsourcing review short. Caven is ISO 27001 certified, never trains on client data and produces structured notes, decisions and action items that support MiFID II record keeping and suitability documentation.
- Recording
- No bot joins the call. Caven records from your desktop or phone: Teams, Zoom, Google Meet, Webex, in person and phone calls.
- Data location
- Processed in the EU. Your recordings are never used to train AI models.
- Hosting
- Caven EU cloud, your own AWS, Azure or GCP account, or fully on-premise.
- Security
- ISO 27001 certified, GDPR compliant, encrypted storage and optional pseudonymisation before AI processing.
- Output
- Transcript, structured summary in the right template, action items with owners, in 99+ languages.
- Integrations
- NetDocuments, SharePoint, OneDrive, Google Drive, Notion, Slack, and Outlook or Google calendar.
- Pricing
- A free plan, and Plus, Pro and Team with a 14-day free trial. Enterprise for firm-wide rollouts. See pricing
Caven at a glance
The challenge
Why generic AI notetakers don’t work for financial institutions
Most AI tools fail vendor due diligence
US cloud processing, unclear sub-processors and bots in the call stop most meeting tools at the first security review, especially under DORA.
Committee decisions are hard to trace
Credit and investment committees decide quickly. Months later, the reasoning behind a decision is hard to reconstruct from short minutes.
Seamless in the background, with privacy at its core.
Prepare.
Walk into every meeting prepared, with context enriched briefings from your past meetings and connected tools.
Use cases
Which meetings financial institutions document with Caven
Client advisory meetings
Goals, risk appetite and agreed actions, captured as the basis for your suitability documentation.
Credit committees
Proposal, discussion, conditions and the final decision, with who raised which concern.
Investment committees
House view, allocation changes and dissenting opinions in one structured record.
KYC and onboarding conversations
What the client explained about source of funds and activity, ready for your onboarding file.
Risk and compliance meetings
Findings, remediation owners and deadlines, searchable for audits.
Internal team meetings
Decisions and follow-ups, without anyone taking minutes.
Why financial institutions choose Caven
No bot in the call
Caven records from your desktop or phone. No third-party participant, no awkward introductions and no platform lock-in.
Your data stays in the EU
All recordings are processed exclusively within the EU. Never used for model training, never shared with third parties.
Built in Belgium, under EU law
Caven is a Belgian company with no US parent. Audio is processed on EU servers, and you can host Caven in your own cloud or on-premise.
The right summary, automatically
Caven recognises the type of meeting and applies a template tailored to your industry, or one built from your own notes.
Every meeting searchable
Every conversation becomes a structured record. Search your full history and ask the AI Copilot about any meeting.
Deploy where you want
Caven cloud, your own AWS, Azure or GCP, or fully on-premise. ISO 27001 certified and GDPR compliant.
Compliance
Designed for regulated financial institutions
Caven supports the documentation your regulators expect and keeps the vendor review short. Your own compliance team stays in charge of the procedures.
How Caven processes your dataMiFID II record keeping
MiFID II asks firms to keep written minutes or notes of face-to-face client conversations about orders. Caven produces structured notes of each meeting to support those records and your suitability documentation.
DORA
ICT third-party risk assessments go faster with ISO 27001 certification, a clear sub-processor list and the option to host Caven in your own cloud or on-premise.
GDPR and banking discretion
EU processing, encryption, no training on client data and pseudonymisation of names and identifiers before AI processing.
Transparency towards clients
With your calendar connected, Caven can tell external attendees in advance that the meeting will be recorded, with a one-click option to object.
Caven supports your documentation; it does not replace your own legal or compliance assessment.
Hear it from the professionals who use it
“I hated taking written notes, which then weren’t always complete afterwards. Caven solved this problem for me completely.”
Frederik Vanden BogaerdeITLA“Safe and compliant use of AI is a priority for GD&A Advocaten. These tools increase our efficiency in the interest of our clients, and that is why we chose Caven.”
Steven MichielsGD&A Advocaten“Caven is a great tool that makes our day-to-day practice as lawyers a lot more efficient. The summaries are to the point, so during meetings we can focus more on the substance, which greatly improves the quality of the meeting. The Caven team’s technical support is always ready if there’s a problem. In short, a top product!”
Ivan ReynsReyns Advocaten“As a law firm, confidentiality is non-negotiable for us. Caven combines smart reporting with the security and privacy our sector demands.”
Sharryn-Chill HermyWanted Law“For a law firm, what is said in a meeting matters. Caven makes sure none of it gets lost and that it is properly worked through afterwards, which has made both our legal work and our admin a lot more disciplined.”
Maxim VaneeckhoutteMace“I hated taking written notes, which then weren’t always complete afterwards. Caven solved this problem for me completely.”
Frederik Vanden BogaerdeITLA“Safe and compliant use of AI is a priority for GD&A Advocaten. These tools increase our efficiency in the interest of our clients, and that is why we chose Caven.”
Steven MichielsGD&A Advocaten“Caven is a great tool that makes our day-to-day practice as lawyers a lot more efficient. The summaries are to the point, so during meetings we can focus more on the substance, which greatly improves the quality of the meeting. The Caven team’s technical support is always ready if there’s a problem. In short, a top product!”
Ivan ReynsReyns Advocaten“As a law firm, confidentiality is non-negotiable for us. Caven combines smart reporting with the security and privacy our sector demands.”
Sharryn-Chill HermyWanted Law“For a law firm, what is said in a meeting matters. Caven makes sure none of it gets lost and that it is properly worked through afterwards, which has made both our legal work and our admin a lot more disciplined.”
Maxim VaneeckhoutteMaceFurther reading for financial institutions
Financial ServicesPrivate Banking Meeting Recording: GDPR, Discretion and Suitability Documentation
Financial ServicesAI Meeting Notes for Financial Teams in Europe: GDPR, Governance and Data Control
ComplianceWhy Encrypted Meeting Recordings Matter for Regulated Teams
EU RegulationThe US CLOUD Act: Why American AI Tools Are a Legal Liability for European Professional TeamsQuestions from
financial institutions.
Got a question?
Get in contact with our team.
Yes, if the provider can be assessed as an ICT third-party service provider. Caven is ISO 27001 certified, processes data in the EU, publishes its sub-processors and can run inside the bank’s own AWS, Azure or GCP account or on-premise, which keeps most of the processing within your own control.
It can be, when the bank has a legal basis, informs the client and uses a processor with proper safeguards. Caven processes data in the EU, signs a data processing agreement, encrypts recordings and can pseudonymise names and identifiers before AI processing. With your calendar connected, Caven can notify clients in advance with a one-click option to object.
Caven produces structured notes of client meetings, including the client’s goals, risk appetite and agreed actions. These notes support the records MiFID II expects for face-to-face conversations and your suitability reports. Caven is not a replacement for regulated telephone recording systems.
No. Recordings, transcripts and summaries are never used to train AI models, and they are not shared with third parties.
No. Caven records Teams, Zoom, Google Meet and Webex calls from the adviser’s own desktop, so no bot joins the call. In-person meetings are recorded on a phone or laptop, and phone calls from the Caven app with the adviser’s own number.
Yes. The adviser puts a phone or laptop on the table and Caven records the conversation without a bot or extra hardware. Online meetings and phone calls are supported as well.
Yes. Caven recognises the meeting type, such as a client meeting, a committee session or an internal meeting, and applies a banking summary template. You can also create templates from your own existing notes.
On the Caven EU cloud, data is processed and stored in the EU. Banks can also run Caven in their own cloud tenant or on their own servers, so recordings never leave their infrastructure.
Caven for Legal
Caven for Accounting
Caven for Insurance
Caven for Private Equity & VC
Caven for Financial Advisory & M&A