Terms of Service

1. Agreement to Terms

Welcome to Caven. These Terms of Service ("Terms") govern your use of Caven's desktop application and related services ("Service").

By accessing or using Caven, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Caven is owned and operated by Caven BV, a company registered in Belgium with registered office at Sint-Annastraat 7, 9420 Erpe-Mere and VAT number BE1037354721 ("we," "us," or "our").

2. Description of Service

Caven is a desktop application that allows users to record, transcribe, and summarize meetings from any platform. Key features include:

• Screen and audio recording from any application
• Local transcription processing
• Optional cloud transcription services
• AI-powered meeting summaries and action items
• Flexible storage options (local, cloud, or your infrastructure)
• Integration with third-party services and APIs

3. Acceptable Use

You agree to use Caven only for lawful purposes and in accordance with these Terms.

Prohibited Activities

You may not:

• Record meetings or conversations without consent from all participants
• Use the Service for illegal, harmful, or unauthorized purposes
• Violate applicable laws or regulations
• Infringe on intellectual property rights
• Attempt to gain unauthorized access to our systems or other users' data
• Interfere with or disrupt the Service
• Reverse engineer, decompile, or attempt to extract the source code
• Use the Service to create, store, or share malicious content

4. Accounts and Registration

Account Creation

To use certain features of Caven, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account

Account Termination

You may terminate your account at any time. We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.

5. Privacy and Data Protection

Your privacy is important to us. Our use of your information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

Key privacy principles:

• You control where your meeting data is stored
• Local processing options are available
• We implement appropriate security measures
• We comply with GDPR and applicable data protection laws

6. Intellectual Property

Our Rights

Caven and its original content, features, and functionality are owned by Caven BV and are protected by copyright, trademark, and other intellectual property laws.

Your Rights

You retain ownership of your meeting recordings, transcriptions, and data. You grant us a limited license to process your data solely to provide the Service.

7. Subscription and Payment

Free Trial

Caven offers a 7-day free trial with full access to desktop recording and local transcription features. No credit card is required.

Paid Plans

Paid subscription plans provide additional features such as cloud transcription, advanced AI summaries, and priority support.

• Subscriptions are billed monthly or annually
• Prices are subject to change with 30 days notice
• Payment processing is handled by secure third-party providers
• Refunds are handled according to our refund policy

8. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or other reasons.

Local recording and transcription features work offline. Cloud-dependent features require internet connectivity.

9. Disclaimers

Caven is provided "as is" without warranties of any kind. We disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Transcription accuracy may vary based on audio quality, accents, background noise, and other factors. Users should review and verify important transcriptions.

10. Limitation of Liability

To the maximum extent permitted by law, Caven BV shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of Caven.

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid for the Service in the preceding 12 months.

11. Indemnification

You agree to indemnify and hold Caven BV harmless from any claims, damages, or expenses arising from your use of Caven or violation of these Terms.

12. Term and Termination

These Terms remain in effect as long as you use Caven. We may terminate or suspend your access immediately if you violate these Terms.

Upon termination, your right to use the Service ceases, but certain provisions (privacy, liability, indemnification) shall survive termination.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by email or through the application. Continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of Belgium, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Belgium.

15. Contact Information

If you have questions about these Terms of Service, please contact us: