Fireflies.ai has become one of the go-to AI meeting assistants, known for its automatic meeting recording and AI-powered search across conversations. But as organizations face increasing pressure around data privacy, GDPR compliance, and security, many teams are discovering that Fireflies' bot-based model doesn't meet their requirements.
Let's compare Fireflies.ai and Caven across the dimensions that matter most for professional teams.
The Bot Problem
Fireflies.ai works by sending a bot called "Fireflies.ai Notetaker" to your meetings. This bot joins as a visible participant, records the audio, and sends it to Fireflies' cloud for processing.
This creates several issues that teams encounter daily:
- Client-facing meetings: Having a bot named "Fireflies.ai Notetaker" join a sales call or client meeting is unprofessional and often raises immediate concerns
- IT and security blocks: Many enterprise IT departments block external bots from joining meetings entirely
- Participant discomfort: People speak differently — or refuse to speak freely — when they know a third-party bot is recording
- Host dependency: The bot needs to be allowed into the meeting, which you can't control when you're not the host
Caven eliminates all of these problems. It runs silently on your desktop, capturing audio from your device. No bot joins. No one knows unless you tell them. Your meetings stay natural and professional.
Data Privacy: Cloud-Only vs. Your Choice
With Fireflies.ai, every meeting recording is uploaded to and processed on their cloud infrastructure. You have limited visibility into where your data is stored, how it's processed, and who has access.
For teams in the EU, this raises immediate GDPR concerns. Fireflies processes data primarily in the US, and their privacy policy allows them to use your data to improve their services.
Caven offers a fundamentally different model:
- Local-first: Recordings stay on your device by default. Nothing is uploaded without your explicit action.
- Your infrastructure: Export recordings to your own servers via SFTP. Perfect for organizations with strict data policies.
- EU-hosted cloud: When you do use cloud features, Caven's infrastructure is hosted in the EU with full GDPR compliance.
- Flexible AI: Process transcriptions locally on your device, use your own API keys, or use Caven's managed services. You choose per recording.
Platform Coverage
Fireflies.ai supports Zoom, Google Meet, Microsoft Teams, and a handful of other platforms through its bot integration. If your meeting happens on an unsupported platform — a proprietary enterprise tool, a webinar platform, an online training — Fireflies can't help.
Caven works with literally any platform that produces audio on your computer:
- All major meeting platforms (Teams, Zoom, Meet, Webex)
- Webinar platforms (Demio, WebinarJam, GoToWebinar, Livestorm)
- Online course platforms (Teachable, Thinkific, Coursera)
- Proprietary enterprise meeting tools
- Browser-based video calls and conferences
- In-person meetings using your device microphone
If you can hear it on your computer, Caven can capture it.
AI Features Compared
Both tools offer AI-powered features, but the approach and flexibility differ significantly.
Fireflies.ai
- Cloud-only transcription (no offline option)
- AI summaries and action items
- Conversation intelligence with topic tracking
- Search across meetings
- Limited to Fireflies' own AI models
Caven
- Local transcription (works fully offline)
- Cloud transcription via EU-hosted infrastructure
- Bring your own API key (OpenAI, Anthropic, Azure, AWS Bedrock)
- Self-hosted model support for enterprise
- AI summaries, action items, decisions, and key topics
- Searchable meeting knowledge base with AI-powered retrieval
- Automated workflows triggered by meeting content
Automation and Workflows
Fireflies offers basic integrations with CRMs and project management tools. But the automation is limited to pushing transcripts and summaries to connected apps.
Caven takes automation further with intelligent workflows:
- Auto-draft and send follow-up emails based on meeting content
- Automatically create tasks from action items
- Update CRM records with structured meeting data
- Push notes to Notion, Obsidian, or Google Drive
- Schedule follow-up meetings based on discussed timelines
- Custom workflow triggers based on meeting topics or keywords
The difference: Fireflies gives you text. Caven gives you action.
Security and Compliance
| Requirement | Fireflies.ai | Caven |
|---|---|---|
| No third-party data access | ✗ Data on Fireflies servers | ✓ Local-first, your control |
| EU data residency | ✗ US-based processing | ✓ EU-hosted option |
| Fully offline capable | ✗ Requires internet | ✓ Full offline mode |
| On-premise deployment | ✗ Cloud only | ✓ Enterprise option |
| No bot in meetings | ✗ Bot required | ✓ Desktop capture |
| Custom AI model support | ✗ Fireflies models only | ✓ BYO API key or self-hosted |
Who Should Switch?
If you're currently using Fireflies.ai and experiencing any of these pain points, Caven is worth evaluating:
- Your IT department or clients have blocked the Fireflies bot
- You need GDPR compliance or EU data residency
- You record meetings on platforms Fireflies doesn't support
- You want to process sensitive meetings locally without cloud upload
- You need automated workflows beyond basic integrations
- You work in legal, healthcare, finance, or other regulated sectors
The Verdict
Fireflies.ai is a capable tool for teams without strict privacy requirements who only use mainstream meeting platforms. But for professionals who need universal recording, data sovereignty, and compliance-ready infrastructure, Caven's desktop-first approach is the clear winner.
The question isn't whether AI meeting capture is valuable — it's whether you're willing to compromise on privacy and flexibility to get it. With Caven, you don't have to.
Further reading
Ready to capture confidential meetings?
EU processing · No bots · GDPR by design · Built in Belgium